Volume 2, Issue No.9, September 2004
 
News'n'Views
Featured Articles
Tips for Tech Accountants
Reading between the lines
ISA in the news
In the reader's mind
Penny for your thoughts?

 

 

 

 

 

 

The Voice of the Institute...
on Technology

I am happy to note that the National IT Conference at Pune was a great success with the participation levels crossing the 1000 mark. Read More...

  News'n'Views 


Hosted CRM for SME segment Read More...

Top 10 CRM Best Practices Read More...

Tips for Developing a Successful Public Sector CRM Solution Read More...

Best way to identify the CRM vendors Read More...

CRM Success – A case study Read More...

 
  Featured Articles

Analytical CRM, a tool that goes beyond operational CRM

In this innovative era of Customer Market, companies have a Herculean task before them. Read More...

 
  Reading between the lines


Book Review

The CRM Handbook: A Business Guide to Customer Relationship Management Read More...

 

  Tips for Tech Accountants


What an auditor needs to follow while auditing a CRM System: Read More...
 


  ISA in the news


Outsourcing is absolute strategic necessity: Premji. Read More...


  In the reader's mind


Let's see what Sundar A. Rodriguez and others say on IT Harmony. Read More...

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  Penny for your thoughts?


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